Thursday, January 30, 2020

CompTIA A+ certification


About the CompTIA A+ certification


A + (A Plus) is a Computer Entry Certificate for PC Computer Service Technicians. The exam is designed to certify the expertise of PC-level computer professionals to install, maintain, customize, and operate personal computers. The A + certification is sponsored by the Computing Technology Industry Association (CompTIA). CompTIA is a significant trading group founded in 1982 and made up of resellers, dealers, and manufacturers. It contains voluntary policies that address business ethics and professionalism and is involved in many topics, including product returns, warranty claims, and price protection.
In the past, the A + certificate was a life-long certificate. However, as of 2011, the A + certificate will have to be renewed every three years by taking the A + test again. Otherwise, certificate holders will be required to pay a Continuing Education Units (CEU) fee to maintain certification.

The A + exam contains types of situational, traditional, and identification questions. All questions are multiple-choice questions, and there is only one correct answer for each query. The A + exam can be taken by anyone, even if it is to be made by people who have at least six months of professional experience as a service technician.
Currently, A + is the only primary vendor-specific hardware certification available for IBM-compatible computer systems. Increasingly, many support service positions and service centers require an A + certification or similar experience as a basis for hiring.

CompTIA is also a sponsor of the Certified Document Imaging Architech (CDIA) Certification and the Network Certification Exam (Network +). CompTIA certifications are generally more basic and less product-specific than other certifications, such as Microsoft MCSE or Novell CNE.

CompTIA previously offered a Macintosh module and a certificate for the repair and installation of Apple computer systems. This module has not been available for several years. Currently, the only hardware certification for Macintosh computer systems is available through Apple.

Salaries for CompTIA A +


As of October 23, 2019, the average annual payment of a CompTIA A in the US is $ 51,276 a year. While ZipRecruiter has a high yearly salary of $ 80,000 and a low annual salary of $ 25,000, most Comptia A salaries in the United States currently range between $ 37,500 (25th percentile) and $ 60,000 (75th percentile). The average salary range for a Comptia A varies only slightly (around $ 22,500), which suggests that, despite many years of experience, there are not many opportunities for salary growth, regardless of location.
Due to the recent recruitment vacancies of ZipRecruiter, the labor market of Comptia A is not as active in Hyderabad, IN, and its surroundings, but companies are declining at the country level. People who work in your area as Comptia A earn an average of $ 51,276 a year, or the same as the national average annual salary of $ 51,276. In terms of the payroll of Comptia A or CompTIA a+ certification salary,Comptia A ranks first in 50 states across the country.

Jobs with CompTIA A + certification?

Are you looking for IT Jobs CompTIA A+? CompTIA A + is the industry standard for entering IT and the preferred qualification credential for technical support and IT operations. Companies such as Intel, Dell, Ricoh, Nissan, Blue Cross and Blue Shield, as well as HP, are seeking CompTIA A + certification for jobs such as IT support specialists, IT field technicians, desk support analysts, and experts.



Friday, January 24, 2020

What Needs Does the Service Desk Analyst Serve?

The job description for a service desk analyst differs between employers, but there are some basic concepts that all have in common. Service desk analysts work for all types of industries, from healthcare to finance to education. If you hire a service desk analyst, hire someone to provide hardware and software support for your business. If your IT asset management program requires closing the closet door, you can hire a service desk analyst.
You need to make sure your software licenses are up-to-date, track your IT resources, and investigate and troubleshoot hardware and software issues for users across the enterprise. Often, a service desk analyst manages and updates the knowledge base of your organisation. When new hardware arrives, the Field Service Technician installs it, tests it and loads the required software onto the device. He needs to classify multiple incoming requests by understanding the needs of the end user.
Training requirements for Service Desk analysts vary. Some look with a bachelor's degree while others accept associate degrees. Some companies have no qualification requirements but require service desk analysts with specific certifications such as A +, Server +, or Network +. Job descriptions from Service Desk analysts often need the ability to communicate as this person negotiates with end-users via email, phone, live chat, and other channels, and may be responsible for writing reports.
What requirements does the Service Desk Analyst meet?
The service desk analyst meets a variety of needs and in general, can be considered a "computer type" of the company, keeping the hardware and software of everyone involved updated and authorized.
Many small businesses must first rely on an employee who is more concerned with hardware and software problems. However, this is not practical for all companies, except for the smaller ones. Small businesses that make the leap and hire a service desk analyst generally notice productivity gains are concerned about software licenses and, in general, the company is much more fluid.
Advantages of a Service Desk analyst:
Great benefits of a service desk analyst are that companies realise that they no longer need to "catch up" with their inventory. If the Service Desk analyst uses a ticket system, the problems may not be visible and end-users may hold the person responsible if they do not solve the ticket problem. Good service desk software can create usage patterns and issues and help the company with its long-term IT strategy. With a good service desk analyst and good service desk software, companies can track resources better, solve end-user problems efficiently and, in general, create a healthier IT ecosystem.
The importance of IT Service Desk software:
Your company has a talented and dedicated technical service analyst. However, if reliable and competent support service software is not available, the requirements may not be met and efficiency may not be as high as it could be. However, with the cloud-based service desk scope, your service desk analyst has a flexible and customizable solution to issue help desk tickets, manage IT assets, and track problems and solutions, and create a base. Of lasting knowledge. Save time. You can even set up a self-service portal that end users can use for simple tasks, such as dealing with forgotten passwords and creating new preference accounts.

Hiring a service desk analyst seems like a big step, but with the right person and the right service desk software, the investment will pay off immediately and in the long term.